New client welcome email
Welcome a new client, explain the next three steps, and set how you'll communicate.
ToRecipient
SubjectWelcome to {{company}} — next steps for {{project_name}}
Hi {{client_name}},
Welcome aboard. We're glad to be working with you on {{project_name}}.
What happens next
- Kickoff meeting — we'll propose a few times for the week of {{kickoff_week}}.
- Information request — a short list of documents (survey, title report, existing drawings) will follow separately.
- Shared folder — you'll get an invite to the project folder where all issued drawings live.
How we'll communicate
- Weekly email update every Friday.
- Your day-to-day contact is {{sender_name}} ({{sender_email}}).
- Decisions get confirmed in writing so nothing gets lost.
Looking forward to it.
Best regards,
{{sender_name}}
{{company}}
Copy email keeps fonts, colors, bold, links, and lists when you paste into Gmail, Outlook, or Apple Mail. Open in starts a new message with the plain-text version.
When to send it
Send it the day the contract is signed. It sets the tone and tells the client exactly what happens next.
Tips for a better new client welcome email
- List the next three steps in order.
- Name the day-to-day contact.
- Say how and when you'll send updates.
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